Pusô Lilac

This piece is for pre-order only, to be delivered according to the stated pre-order timeline. However, it's possible for items to be completed earlier depending on our artisans' production capacity.

Intentional things take time. We are able to reduce waste because of pre-orders. Thank you for advocating for slow fashion, artisan livelihood, and R2R!

Terms & Conditions 

• Pre-Order and Made-to-Order pieces will be cut, sewn, and assembled upon payment.
• Only fully paid pre-orders will be processed 
• No refunds, returns, or exchanges for these items so kindly check and double check the sizing and reach out to us if you have questions! We would be happy to help you with the sizing as applicable.
• For an additional customization fee, we can alter or edit the pieces as long as they do not deviate too much from our designs.
• If an item is defective, we'll make sure to get it right for you without additional fees.

To learn more, read our guidelines for pre-orders on our FAQ page.

Payment & shipping

• We accept: PayPal, Credit Card, Debit Card, GCash, GrabPay, or bank transfers through PayMongo
• For details on our various shipping and pick-up options, visit this page

Other things to note

• We use textile waste and deadstock fabric to create many of our pieces. As such, the colors of the actual product may slightly differ in tint, tone, or shade from what you see on the screen. We strive to source for the closest color matches that you can see on screen, but screen images are intended as a guide only and should not be regarded as absolutely correct. 

For more questions, please check our FAQ page

We accept requests for customized and made-to-order versions of our existing bags, clothes, and home accessories designs. 

Customization scope:

• Size (for clothes only)
• Color of fabric (subject to availability)
• Color of leather (for bags; subject to availability)
• Minor add-ons or adjustments (subject to approval)

Not included in the scope: Significant changes from the original designs will not be accepted. This customization is for regularly priced individual orders only (sale items not included). For wholesale or corporate orders, kindly contact us at yourfriends@rags2riches.ph.

Important note: Strictly no refunds, exchanges, nor returns for customized items.

Lead time: Between five (5) to 20 days, depending on the availability of materials. If your product is already for pre-order, the lead time will follow the pre-order lead time. 

Customization fee:

• For bags or clothes: Php 500
• For home: for quotation

The customization fee will be charged on top of the standard price of the item. 

Ready to customize your own R2R piece? Get in touch with us HERE.